Responsible Gaming at 6l66

Age Restriction & Verification

6l66 operates a strict 18+ only policy across all products — casino games, live dealer tables, slots, cricket betting, and every other feature on the platform. This is not a regulatory formality; it is a genuine commitment to keeping gambling out of the hands of young people in Bangladesh.

During registration, you are required to confirm that you are at least 18 years of age. Before your first withdrawal is approved, our KYC team will ask you to submit a valid government-issued identity document — your National Identity Card (NID), passport, or birth certificate — that clearly shows your date of birth. Accounts where age cannot be confirmed will remain in a restricted state until verification is successfully completed.

We also carry out random enhanced verification checks on existing accounts. If your account is selected, you may be asked to re-submit identity documents even if you have previously passed KYC. This is a routine security measure and applies to all players regardless of account history or deposit size.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. 6l66 encourages every player to reflect honestly on their gambling habits from time to time. The following warning signs are recognised indicators that gambling may be moving from entertainment into a problem area.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use one of the tools described in the sections below — or to contact our Responsible Gaming team directly. Acting early makes a significant difference. The tools are free, immediate, and confidential.

Deposit Limits & Spending Controls

One of the most effective ways to keep gambling within comfortable boundaries is to set deposit limits before you start playing — not after a session has gone further than you intended. 6l66 provides three types of deposit limits that you can activate independently or in combination.

• Daily Deposit Limit: Sets the maximum total amount you can deposit via bKash, Nagad, Rocket, Upay, or bank transfer within any single 24-hour period. For example, setting a daily limit of ৳1,000 means that once you have deposited ৳1,000 on a given day, no further deposits will be accepted until the next daily cycle begins.
• Weekly Deposit Limit: Caps the total amount deposited across a rolling 7-day window. Useful for players who may not deposit every day but want a broader spending guardrail across the week.
• Monthly Deposit Limit: Sets an upper bound for the total deposits made within a calendar month. This is particularly effective for players who receive a monthly salary and want to ensure that gambling costs remain proportional to their income.

All deposit limits are applied immediately upon saving. Increases to existing limits are subject to a mandatory 7-day waiting period, during which the original lower limit remains in force. This cooling-off period is intentional — it helps prevent impulsive decisions made during or immediately after a losing session from overriding the limits you set when thinking clearly.

Time-Out & Cool-Off Features

Sometimes a short break is all that is needed to reset perspective and regain control. 6l66's time-out feature gives you an immediate, friction-free way to step away from the platform without permanently closing your account.

Time-out periods are available in the following durations: 24 hours, 48 hours, 72 hours, and 7 days. Once a time-out is activated, the following restrictions apply immediately and cannot be overridden by contacting support during the active period:

• No deposits can be made via any payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or any other)
• No bets or wagers can be placed on any game or sports market
• No access to live casino tables, slots, cricket betting, or any other 6l66 product
• All promotional and marketing communications are paused for the duration of the time-out
• Pending withdrawals that were approved before the time-out was activated will continue to be processed normally

In addition to time-outs, 6l66 offers reality check notifications. When enabled, a pop-up message will appear on your screen at the interval you choose — every 30 minutes, 60 minutes, or 90 minutes — showing you how long you have been playing and how much you have deposited in the current session. This gentle reminder makes it easier to make a conscious, informed decision about whether to continue playing or to log out.

Self-Exclusion Tool

Self-exclusion is the strongest player-protection tool available on 6l66. It is designed for players who have identified that gambling has become a problem and need a firm, sustained barrier between themselves and the platform. Unlike a time-out, self-exclusion cannot be reversed by the player alone — it requires a formal review process before reinstatement can even be considered.

Self-exclusion periods available on 6l66 are: 6 months, 12 months, 3 years, and Permanent. We recommend that players who are genuinely concerned about problem gambling choose a minimum of 12 months. Permanent self-exclusion is irreversible.

• Immediate effect: Self-exclusion takes effect within minutes of your request being processed. You will be logged out of any active session automatically.
• Marketing suspension: All promotional emails, SMS messages, and in-app notifications will be permanently suspended for the duration of the exclusion. This includes BPL season promotions, Eid bonus offers, and any other time-limited campaigns.
• Re-registration blocked: If you attempt to create a new 6l66 account using the same name, date of birth, phone number, or payment method during an active self-exclusion period, the new account will be closed and any deposits refunded.
• Reinstatement process: After a fixed-term self-exclusion period expires, reinstatement is not automatic. You must submit a written request to [email protected], complete a responsible gaming assessment, and observe a mandatory 7-day reflection period before access is restored.
• Permanent exclusion: Permanent self-exclusion cannot be reversed under any circumstances. This option should be chosen only by players who are certain they do not want to return to gambling on 6l66 at any point in the future.

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred duration, and confirm your request. You can also contact our support team directly at [email protected] with the subject line "Self-Exclusion Request" and a team member will process it on your behalf within one hour, 24 hours a day.

Protecting Minors

6l66 takes the protection of children and young people very seriously. No person under the age of 18 is permitted to register, deposit, play, or access any part of the 6l66 platform. This applies regardless of whether the minor is attempting to access the platform independently or using an adult's account details. 18+

For parents and guardians who share devices — smartphones, tablets, or computers — with children in their household, we strongly recommend the following measures to prevent accidental or deliberate underage access:

• Use device passcodes or biometric locks on any device where the 6l66 platform is accessible, so that children cannot use the device without adult supervision.
• Log out of your 6l66 account after every session, rather than leaving yourself logged in on a shared device or browser.
• Install parental control software such as Google Family Link or built-in Android/iOS parental controls to restrict access to gambling-related websites and applications at the operating system level.
• Never share your 6l66 username, password, or bKash / Nagad wallet PIN with any child or young person. Doing so constitutes a breach of the 6l66 Terms & Conditions and may result in account suspension.
• Talk openly with children about online gambling — explaining that it is an activity exclusively for adults, that it involves real money, and that it is never a reliable way to make money.

Getting Help & External Support

6l66 believes that recognising a gambling problem and seeking help is a sign of strength, not weakness. If you feel that gambling has stopped being entertainment and has started affecting your finances, relationships, or mental wellbeing, please reach out — both to us and to external support services that specialise in gambling addiction recovery.

The following guidance applies if you are at a point where gambling feels out of control:

• Step 1 — Activate self-exclusion immediately. Do not wait. Go to Account Settings → Responsible Gaming → Self-Exclusion and apply a minimum 6-month exclusion right now. This removes access to the platform while you focus on your wellbeing.
• Step 2 — Talk to someone you trust. A family member, close friend, or community leader in your area — whether you are based in Dhaka, Sylhet, Chittagong, Rajshahi, or anywhere else in Bangladesh — can provide immediate emotional support and help you think through next steps.
• Step 3 — Contact a professional support service. Trained counsellors who specialise in gambling-related problems can provide structured guidance, therapy, and recovery planning tailored to your circumstances.
• Step 4 — Review your finances. If gambling has affected your financial position, consider speaking with a financial adviser or your bank about managing debt and rebuilding savings. Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks offer financial counselling services.
• Step 5 — Follow up with 6l66. Our Responsible Gaming team can confirm that your exclusion is active, help you understand the reinstatement process when the time comes, and provide documentation of your self-exclusion for any formal support or treatment programme you may be joining.

Contact 6l66 Support

Our dedicated support team is available around the clock to assist with responsible gaming requests, account restrictions, self-exclusion applications, and any other wellbeing-related concern. All responsible gaming contacts are handled with complete discretion and confidentiality.